FAQs

Q: What materials are used in your jewelry?
A: We use high-quality, tarnish-resistant materials including 316L Surgical Grade Stainless Steel, 925 Sterling Silver, and 18k Gold Plating to ensure longevity and a hypoallergenic experience.

Q: How do I find my ring/bracelet size?
A: We have a comprehensive Sizing Guide available on our website. Please visit [Link to your Sizing Guide page] for detailed instructions on how to measure at home.

Q: Do you offer engraving?
A: Not currently, but we are exploring this service for future collections.

Q: How should I care for my jewelry?
A: To maintain its shine, avoid contact with water, perfumes, lotions, and chemicals. Store in a dry place and clean with a soft, lint-free cloth.

Q: My order is late. What should I do?
A: Please first check your tracking number. Delays can sometimes occur with courier services, especially for international shipping. If your tracking hasn't updated for a significant time, contact us at alhudajewels@gmail.com.

Q: Do you offer wholesale or custom orders?
A: Yes, we welcome wholesale and custom order inquiries. Please email us at alhudajewels@gmail.com for more information.